Return & Refund Policy

If you are not entirely satisfied with your purchase, we're here to help.

  • Digital Products: The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase. All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

    Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.alegriahrconsulting.com, www.careerlessons.co, or www.career-lessons.teachable.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

  • Physical Goods: You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, email hello@alegriahrconsulting.com